Refund Policy

Short version: there’s no contract, you can cancel anytime, and if the service didn’t work we’ll make it right.

Cancelling

You can cancel at any time — through the billing portal link in any receipt, or by emailing us. Billing stops at the end of your current month.

There is no contract, no minimum term, and no cancellation fee.

The current month

Monthly charges are not prorated. When you cancel, the service stays live through the period you’ve already paid for, and you are not charged again.

When we refund

We will refund a full month if:

• The service was not working for a substantial part of that month and we were unable to resolve it.
• You were charged after cancelling.
• You were charged in error.

Email us and we’ll process it. Refunds go back to the original payment method and typically take 5–10 business days to appear.

When we don’t

• Months already used, where the service was operating normally.
• Unused minutes. Minutes do not roll over and are not refundable.
• Overage already billed for minutes that were used.
• Outcomes. We deliver the caller’s information; we don’t guarantee the volume of calls, the quality of leads, or that any of them become customers.

Setup

Setup is included at no charge. If a setup fee is ever quoted and agreed in writing, it becomes non-refundable once the assistant has been built and delivered.

If something goes wrong

[email protected] · 619-992-0173